Claranet
ClaranetIn a world where digital innovation sets the pace for business, Claranet, a multinational leader in IT services, faced a critical challenge: modernizing its talent management. With around 900 employees in Portugal and a diverse client portfolio, the need for an agile and people-centric platform became evident.
The solution came through GFoundry, a choice that marked a turning point in how Claranet manages its HR processes, fosters engagement, and drives internal collaboration.
The Challenge
Despite its leading market position, Claranet recognized that the tools used in talent management still had a long way to go. Internal processes lacked efficient digitalization, and there was no system that facilitated communication and promoted a real sense of community among employees.
The challenge was not just technological but also cultural: it was necessary to rethink the model, communicate it clearly, train teams, and ensure that the new platform adapted to both the company’s and employees’ needs.
The Search for a Solution
The Search for a SolutionLooking at the market, Claranet sought a platform that was intuitive, user-friendly, and that facilitated not only performance management but also communication and interaction between teams.
GFoundry stood out for its flexibility and holistic approach. In addition to its intuitive usability, it offered a robust gamification engine, peer recognition functionalities, learning and development tools, digital onboarding, and an ecosystem capable of fostering company culture in an organic and engaging way.
The Choice of GFoundry
The decision to integrate GFoundry at Claranet was not just about software; it was an organizational transformation strategy. After reaching out to companies already using the platform and understanding the positive impact of its implementation, Claranet did not hesitate to adopt it as the foundation of its new talent management model.
The transition was challenging, requiring a restructuring of the HR model, team training, and the integration of processes into the platform. However, GFoundry’s flexibility enabled an agile adaptation, ensuring that Claranet’s specific needs were met.
The Birth of Planet
With GFoundry, Planet was born—the new internal platform of Claranet. More than just an HR management system, Planet became a digital ecosystem that integrates multiple functionalities:
- Evaluation and feedback: Enables continuous performance monitoring of employees.
- Onboarding and training: Facilitates the integration of new talent and professional development.
- Internal communication: Enhances information dissemination and promotes team interaction.
- Recognition module: Encourages a culture of gratitude and employee appreciation.
- Xplorers: A module that combines processes and technology, allowing employees to identify and suggest new business opportunities.
Xplorers has energized the corporate culture, encouraging employees to share valuable insights about customer challenges and systematically propose solutions through a gamified approach.
Impact and Results
The introduction of GFoundry and Planet brought a revolution in how Claranet manages talent. The platform was well received by employees, providing a more dynamic, interactive, and transparent environment.
Active employee participation was encouraged through rewards, such as awarding prizes for the best contributions in Xplorers. One of the winners, for example, received a €1,500 prize, which was converted into a team event for all those involved in creating new opportunities.
GFoundry’s ease of use stood in contrast to previous platforms that required manuals and complex processes. Now, Claranet has an intuitive, agile tool that is fully integrated into its organizational culture.
The Future with GFoundry
With the success of Planet, Claranet aims to continue exploring new GFoundry functionalities. The next step is to deepen the use of artificial intelligence for personalized career development, leverage data analysis for strategic insights, and further expand the impact of gamification on internal dynamics.
The adoption of GFoundry represents a significant evolution in Claranet’s talent management, proving that technology, combined with a well-defined strategy, can transform organizational culture and drive business growth.
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